History
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History of Carbroker.com.au
Carbroker.com.au started in February 2003. The basic idea was simple: The constant struggle between customers and dealers is stressful and tiresome for all parties. The nicest customers always pay the highest prices and the meanest sales people always got the largest commissions. To get a good deal, customers have to suffer through an ordeal to get the best price from a dealership.
A car broker is the perfect way to buy a car. It removes the one thing that stands between a stressful ordeal and a happy experience: The price negotiation.
The three things that stand out most about our business are:
- Carbroker.com.au is by far the most technologically advanced website used by any broker in Australia. Its high level of sophistication means high quality specifications (i.e. much fewer mistakes) and much reduced manual labour requirements.
- Lower fees. Our fees are less than 80% of the industry standard. By “industry standard” I mean the other ethical and professional brokers in Australia. There are also plenty of “cowboys” but I don’t really consider them as competition.
- Ethics and professionalism. We are am all about service, efficiency, integrity and achieving the best outcome for our clients.
Testimonials
Just a note to say a HUGE THANK-YOU for your services. You were very prompt in replying, and saved us $3000 on the purchase of our new car (almost 10% on the total cost of the car). With a young family, that's a huge saving for us. Thank-you again.
K.S., Brisbane
I am impressed by your professional approach with your customers. Therefore, I have already recommended your service to my collegues, friends. I would again use your service in the future when I buy the next car for my wife. I will continue support you and your dealers in the future as you all are doing wonderful jobs!
L.I.I., Brisbane
Thank you again. I could not have asked for better service. Having been faced with unhelpful dealers it was just so easy to place a Internet request on Thursday and to be in a new car Monday afternoon, it was more than I could have asked for. I would definitely recommend the services that you provide, without hesitation.
P.H., Canberra
Negotiating a deal with a professional car salesman is tough and time-consuming, especially if you don't have a lot of local experience. Having someone act on your behalf creates an advantage that can't be ignored, and I have to say the $4,900 saving that I achieved off a $43,300 vehicle via Carbroker.com.au is definitely worth the minimal cost of registering an interest at the Carbroker.com.au web site. Thanks to Chris Wilson for this much-appreciated service.
C.P., Sydney
I've been with the RACV for over 10 years. I just didn't realise what a premium I was paying for the service. Going with your car insurance recommendation and the roadside assist is saving me several hundred dollars every year!
C.A., Ballarat
I haven't met you in person but felt like I knew you for ages. I really appreciate for the great help and assistance right through the process. I got my car yesterday. I Thank you once again for the best customer service. I will call you later. I just can't believe that computer technology and modern technology has really made the process quicker than I ever thought without compromising on service.
W.F., Melbourne
I drove around in my old car most of today and decided that I really had enough of it. Your quoted price of $18,200 is at least $1,000 cheaper than any of the others; I have been to three different dealers and haggled all day long.
S.L., Brisbane
Thank you for the service. The advice was good and the price reasonable. The dealer came to me at work both to value the trade in and to deliver the new car.
T.A., Melbourne
A short note to say thanks for the professional and profitable service that you've just delivered to me. Getting the best price from the city and then translating to a country dealer in a small town made it a lot easier. You'd be surprised how many times we bump into each other, and taking the local personality out of the negotiation was much appreciated by both the dealer and myself.
K.P., Armidale
Your prompt and professional service was very appreciated, and we will recommend your service on to our friends and family.
C.K., Melbourne