Options and Accessories
Factory Options
Factory options are those options that are fitted at the factory as part of the manufacturing process. There are two factory options of particular interest:- Safety Pack. Not all models have a Safety Pack as an option, but many have them (or similar). Safety is becoming a more important consideration for car buyers and you will have an easier time selling the car if it has “safety features”.
- Sunroof. There have been many bad experiences (i.e. leaking water) with aftermarket (or dealer fitted) sunroofs. If you want a sunroof, you’re well advised to make sure it’s factory fitted.
Dealer Options
Dealer options include such things as towbars, headlight protectors, bonnet protector, and mud spats. Basically, it is an item that is best fitted by the dealer since in many cases it will avoid any warranty issues if there are problems down the track. (e.g. Was the damage caused by the way the towbar was fitted, or by the way the car was designed?)Aftermarket Options
Aftermarket options are those sold by “the aftermarket lady” in dealerships. We have a separate section discussing paint protection and fabric protection. Other items include mats, window tinting, and car phone kits (which are not so common now).Whilst there are good reasons to have “dealer options” fitted by the dealer, you should consider having the aftermarket options done after delivery. Any aftermarket option you specify from the dealer will be subject to stamp duty. The stamp duty varies depending on what state you’re in, but generally ranges between 2% and 5%. In addition, if your car is subject to luxury car tax, all accessories will attract an additional charge of 25% of the price (above the LCT limit). If you buy your accessories separately from the vehicle, you avoid these unnecessary added costs. Of course, the dealer would rather sell them to you. You might think dealers get a better price on (say) window tinting. You’re right! Unfortunately, they will not pass on the saving to you. Instead, most dealers see these items as an “added service” and charge more than what the regular price would have been (from a tinting specialist).
Window tinting is highly recommended because it:
- Protects the interior from UV light.
- Keeps the car cooler.
- Reduces running costs (less need for air conditioning because of the lower temperature).
- Enhances the appearance of the car.
Some like to specify “darker than legal” tinting. while this may look good, you need to remember that it is illegal, and police may issue you an unroadworthiness certificate, forcing you to remove it. Also, darker than legal tinting is very obtrusive at night time. It may also affect any insurance claims you make. We strongly recommend that you do not choose darker than legal tinting. Tinting should be done after delivery to ensure you do not pay stamp duty or luxury car tax on the cost.
Fabric protection does work. It provides a very resistant protection for the interior. We recommend you get this done after delivery to avoid stamp duty and/or luxury car tax being charged. Read more about it here
Mag Wheels / Special Tyres
You need to get quotes from your local tyre dealers. The way to do it is this: Buy your new car with standard tyres and rims. When you take delivery, you drive straight over to your tyre dealer where you have pre-arranged the changeover to new wheels and/or tyres. The tyre dealer will resell your old tyres as brand new ones, and you will save a great deal of money. Especially if your car costs more than $57,000 as the luxury car tax will ensure you pay an extra 25% on your accessories. Please note that fitting non-standard rims and or tyres can lead to unexpected problems:- Fitting a wheel or tyre with a non-standard profile will give inaccurate speedo readings. Not only will your current speed be wrong, but so will your overall mileage.
- Fitting a lower profile tyre will adversely affect the ride of the car. It may look great, but you will suffer fatigue over longer distances due to the reduced shock absorption.
- Fitting non-standard rims/tyres will affect the handling of the car. In some cases, you may get better handling, but in many cases it may get worse. You should consult a professional tyre mechanic before making your choices.
Testimonials
Just a brief note to say thanks for your outstanding service. You managed to find a dealer who was prepared to reduce the purchase by some $6750 inclusive of all costs and then you went further by haggling for a better trade in for me giving me a change over cost of exactly $13500 less... THAT I CALL SERVICE...I shall certainly be singing your praises.
K.B., Sydney
I haven't met you in person but felt like I knew you for ages. I really appreciate for the great help and assistance right through the process. I got my car yesterday. I Thank you once again for the best customer service. I will call you later. I just can't believe that computer technology and modern technology has really made the process quicker than I ever thought without compromising on service.
W.F., Melbourne
I’d just like to comment on how smooth it was to purchase my car using your service. The finance broker you put me on to helped the hip pocket as much as the price you were able to secure for me. Thank you so much for making a major purchase easy, smooth and without buyer’s remorse. I will be looking you up when it comes time to replace our other car and I will continue to recommend you to all my family and friends
M.P., Melbourne
Just a short note to say thank you for brokering the purchase of my new car. The MX-5 is fantastic and what's even better is the great price you negotiated for me. The Paint Protection went on with ease and the finish is superb. I'm glad you recommended it. The entire experience has been a positive one for me. I will gladly recommend your company to any of my friends or family who are thinking of purchasing a vehicle in the future.
R.H., Adelaide
Just to let you know that we took delivery of the new Mazda SP23 last night with the customer service from the dealer first class. I would like to take this oportunity in thanking you for your help, professional advice and most important getting me a great deal on the Mazda SP23 that I would never have achieved.
C.A., Perth
All went well with the sale - your dealer was helpful, friendly and arranged the tray with no fuss or fanfare. The whole process has been totally painless and I will (and have been) recommend your service to everyone.
R.H., Mitcham
Thank you for the service. The advice was good and the price reasonable. The dealer came to me at work both to value the trade in and to deliver the new car.
T.A., Melbourne
A short note to say thanks for the professional and profitable service that you've just delivered to me. Getting the best price from the city and then translating to a country dealer in a small town made it a lot easier. You'd be surprised how many times we bump into each other, and taking the local personality out of the negotiation was much appreciated by both the dealer and myself.
K.P., Armidale
Delivering what you promise is the foundation of good business. I am sure that's why you sell so many cars for people like myself. Keep up the good work!
L.B., Sydney
Thanks to Chris and the guys at Carbroker.com.au we took delivery of a top of the range model for the same price as a dealer had quoted for the base model. No haggling, no hassles, no hesitation in recommending this service.
M.F., Perth